Privacy policy

Last updated: April 20, 2026

What data is collected

How data is used

Third-party services

Data storage and security

All data is encrypted in transit and at rest. Authentication uses server-generated tokens that expire automatically.

Data deletion

You can delete your account and all associated data at any time from the Settings screen in the app. This permanently removes your device registration, pet profiles, scan history, saved products, and submitted photos.

No selling or sharing

Your data is never sold, shared with advertisers, or provided to pet food manufacturers. Altie is funded entirely by subscriptions.

Contact

Questions about this policy can be directed to support@ginsberg.ai.